Sales Policy – Frankunie

Effective Date: July 1, 2025

At Frankunie, we are committed to delivering a secure, transparent, and customer-friendly shopping experience. This Sales Policy outlines the terms and conditions related to ordering, pricing, payment, promotions, and general sales practices.

1. Order Placement

  • Orders can be placed directly through our website at frankunie.com or via our customer service channels.

  • Once an order is confirmed, you will receive an email with order details and status.

  • Frankunie reserves the right to reject or cancel any order in the following cases:

    • Item is out of stock

    • Invalid or unclear customer information

    • Fraudulent or policy-violating behavior is detected

2. Pricing and Taxes

  • All prices listed on our website are retail prices, excluding sales tax (if applicable) and shipping fees.

  • Prices are subject to change without prior notice. The price confirmed at checkout is the final price for your order.

  • In some jurisdictions, applicable taxes will be added at checkout.

3. Payment Methods

We offer a variety of secure payment options:

  • Credit/debit cards (Visa, MasterCard, etc.)

  • Digital wallets (if supported)

  • Payment gateways such as Stripe, PayPal, etc.

All payment information is processed securely and confidentially.

4. Promotions and Discount Codes

  • Only one promo code can be used per order.

  • Discount codes have no cash value and cannot be exchanged for money.

  • Promotions may have specific terms, exclusions, or expiration dates. Please check the details carefully.

5. Invoices and Receipts

  • A digital invoice will be sent to your email after successful payment.

  • For business invoices (VAT invoices), please provide full company details during checkout.

6. Responsibilities and Commitments

  • Frankunie guarantees that all products are delivered as described and in a timely manner.

  • If you encounter any issues with your order, our customer support team is ready to assist promptly.

7. Contact Us

If you have any questions regarding this Sales Policy or need support:

Address:
15881 Maubert Ave, San Leandro, California, United States

Phone:
(925) 206-4091

Email:
info@frankunie.com

Website:
frankunie.com