Payment Policy – Frankunie

Effective Date: July 1, 2025

At Frankunie, we are committed to providing a secure and convenient payment process for all our customers. Please read the following policy to understand the payment methods and terms applicable to purchases made on our platform.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: PayPal, Google Pay, Apple Pay

  • Bank Transfers: Available for select orders (please contact us for details)

  • Gift Cards: Frankunie-issued gift cards

2. Payment Security

Your payment information is processed through secure encryption protocols to ensure your data is protected.
We do not store sensitive payment details such as credit card numbers on our servers.

3. Payment Confirmation

  • Upon successful payment, you will receive a confirmation email with your order details.

  • If your payment fails, please verify your payment method or contact our support team for help.

4. Taxes and Fees

  • All orders are subject to applicable taxes, calculated based on your location.

  • Any additional charges (such as international transaction fees) are the customer’s responsibility and may vary by bank.

5. Cancellations and Refunds

  • Order Cancellations: You may cancel your order within 24 hours of purchase for a full refund.

  • Refunds: Approved refunds will be issued to your original payment method within 5–7 business days.
    For more details, refer to our Refund and Returns Policy.

6. Payment Issues

If you encounter any payment issues:

  • Confirm that all payment details are entered correctly

  • Ensure you have sufficient funds or credit available

  • Contact our customer support for further assistance

7. Contact Us

For payment-related inquiries, please reach out: